The Crystal Apple Award is one of the most coveted awards in the travel industry. Each year, hundreds of thousands of customers complete a Vacation Satisfaction Questionnaire upon returning home from their Apple Vacation.

Through the feedback and ratings collected from these post-vacation surveys, "the Best of the Best" in various categories are selected and honored with this "People's Choice" Award.

Best Destination
Costa Rica

This eco-friendly dream destination has it all! Hundreds of species of exotic birds and wildlife, cloud and rain forests, rivers running through mountains, stunning waterfalls, gorgeous beaches, 28 national parks and so much more!

Best Hotel Chain
Secrets Resorts & Spas

Immerse yourself in Unlimited-Luxury® with elegantly appointed rooms and suites, 24-hour concierge and room service, multiple gourmet restaurants and lounges and endless activities.
Huatulco • Jamaica • Punta Cana • Riviera Maya

Best All-Inclusive Resort
IBEROSTAR Grand Hotel Rose Hall  
Jamaica

A vacationer’s dream, transformed into beautiful reality! Opulent decor, luxurious suites & gourmet cuisine. The resort features Grand Star Service and a personal butler and two concierges to cater to your every whim!

Best Staff & Service - Caribbean
Couples Negril  
Negril, Jamaica

This romantic, couples-only resort is set on a secluded stretch of Negril’s Seven Mile Beach and offers world-class amenities. The warm and friendly staff has a true passion for five-star service.

Best Staff & Service - Mexico
Riu Palace Riviera Maya  
Cancun’s Rivera Maya, Mexico

Enjoy unsurpassed personalized service at this stunning all-inclusive paradise, with a privileged location in Playa del Carmen on a dazzling stretch of white sand beach framed by turquoise waters.

Best Staff & Service - Hawaii
Grand Hyatt Kauai Resort & Spa  
Kauai, Hawaii

Impeccable service awaits you at this captivating 4-Diamond luxury hotel set on a beautiful beachfront location, ideal for exploring the Garden Isle.